Tallmadge, OH Your Rights as a Consumer Our Pledge to You Frequently Asked Questions Xpress Rent-A-Car Joining the PCP Collision Repair Network Employment Opp. Franchise Opp. Frequently Asked Questions What is PCP? The Preferred Collision Professionals (PCP) franchise is an innovative group of family-owned-and-operated collision-repair facilities. All PCP shops are registered with the State of Ohio and maintain their commitment to high standards and personalized service for each and every customer. Our network of collision specialists focuses on providing excellent customer service to you -- our valued customer. What can PCP do for you? We eliminate the hassle and the frustration associated with getting your car repaired properly. The collision experts at PCP promise to restore each automobile to its pre-accident condition on a timely basis. PCP negotiates the cost of repairs with insurance companies, eliminating added worry for our customers. We also make arrangements for rental vehicles if necessary. At PCP, 100% customer satisfaction is our top priority. We'll get your car back on the road efficiently and without worries! What steps should I take to have my vehicle repaired at a PCP shop? Provide us with the name of the insurance company handling your claim and the claim number. Drop off your automobile at a nearby PCP location.      We'll do the rest! It's that simple, and it's that easy. What services does PCP provide? PCP protects your investment by using only the highest quality products and repair processes. We take pride in offering the following services: A warranty on repair Precise color matching using BASF products Downdraft pain booths Baked-on paint application Unibody and conventional frame repair Affordable paintless dent repair Detailing and annual paint sealant applications EPA compliance for a clear environment At PCP, our mission includes: Always treating customers fairly Repairing your vehicle as if it were our own Answering all of your questions Handling the details concerning your insurance claim Restoring your automobile to its pre-accident condition We hope you'll avoid finding yourself in an auto accident. However, if the unfortunate circumstances arise, PCP promises to assist you every step of the way. Our main goal is restoring your vehicle to its pre-accident condition without hassles. Remember, we've been involved in more than 50,000 accidents, and we're known by the customers we keep. Call the Preferred Collision Professionals. If you look for them, they'll look out for you! We urge you to please drive safely.  Copyright © 2004 CMsites